FAQs
Frequently Asked Questions
Below are answers to common questions about our products, shipping, and more.
Product Information
1. How do I reconstitute my peptide?
All peptides are provided in lyophilized (freeze-dried) powder form. To reconstitute, gently add your chosen sterile solvent (usually bacteriostatic water) directly into the vial. Allow the peptide to dissolve completely without shaking—just swirl.
2. What purity are your peptides?
We guarantee a minimum purity of 99% on every batch. Each peptide comes with a Certificate of Analysis (CoA) verifying quality and purity from an independent lab.
3. In what form will my peptides arrive?
All peptides are shipped as freeze-dried powder in sealed, clearly labeled vials.
4. What are your products intended for?
Our peptides are strictly intended for laboratory research and are not for human consumption or therapeutic use.
5. Are your products safe for human use?
No. All products are sold exclusively for research purposes and are not intended or approved for human consumption.
6. Can I request a peptide that’s not listed on your site?
If you’re looking for a peptide not listed, contact us directly at support@legionpeptides.com and we’ll do our best to accommodate your research needs.
7. Do you provide Certificates of Analysis (CoAs)?
Yes—every order includes a detailed CoA from an accredited third-party lab, verifying purity and authenticity.
8. What if my peptide arrives damaged?
If you receive a damaged or compromised vial, please contact our support team immediately at support@legionpeptides.com and we’ll resolve it right away.
Pricing & Discounts
1. Do you offer wholesale or bulk discounts?
Yes! For bulk pricing and special offers, email wholesale@legionpeptides.com and we’ll set you up.
2. How competitive are your prices?
We pride ourselves on offering premium-quality peptides at some of the best prices available. By selling smaller quantities directly, we cut out unnecessary costs and pass savings to you.
Shipping & Processing
1. How long will it take to process and ship my order?
Orders are processed within 24 hours. Standard U.S. shipping takes 3–5 business days. Expedited options are available at checkout.
2. Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to accommodate changes—email support@legionpeptides.com as soon as possible.
3. Do you ship internationally?
Currently, we ship only within the United States.
4. What payment methods do you accept?
We accept all major credit/debit cards and digital payment options available at checkout.
Quality & Safety
1. How do you ensure product quality and purity?
Every peptide undergoes strict third-party testing (including HPLC) to verify purity, potency, and authenticity. We provide a CoA with every purchase.
2. How should I store peptides?
Store lyophilized peptides at –20 °C (–4 °F). After reconstitution, keep refrigerated at 2–8 °C (36–46 °F).
3. Can I independently verify your products’ quality?
Absolutely—you’re encouraged to run independent lab tests. Our products consistently meet or exceed advertised standards.
Legal & Compliance
1. Is buying and selling peptides legal?
Our peptides are sold for research use only and are not approved for human consumption. You are responsible for ensuring compliance with local laws.
2. Why was my account banned or restricted?
We reserve the right to restrict or ban accounts for terms-of-service violations, product misuse, or other activities deemed unsafe.